Shazamme Product Outline
This document outlines the features, inclusions, and responsibilities related to the Shazamme product and services. It is provided to ensure transparency and mutual understanding as part of your signed order.
1. Core Product Inclusions
- Tailored recruitment websites with best-in-class UX and design
- Content management system (CMS) for easy editing and content control
- Job board functionality including search, filtering, and application flow
- Integrations with ATS, CRM, and APIs as relevant
- SEO optimisation, mobile responsiveness, and accessibility compliance
- Enterprise-grade hosting, uptime SLAs, and data compliance
- ISO27001 certified platform for security and compliance
- Ongoing support and maintenance during business hours via ticketing system
- 24/7 Chat Support for urgent issues and assistance
2. Optional Add-ons
- Custom integrations with third-party systems or changes to our existing integrations
- Advanced analytics dashboards
- Branding and design packages
- AI-driven enhancements and automation
- Marketing services and campaign support
3. Exclusions
- Third-party subscription costs
- Custom coding outside of the agreed scope
- Content population or copywriting unless specified
- Marketing services unless purchased as an add-on
4. Deliverables & Timeline
- Discovery, design, build, and launch phases
- Project timelines agreed upon per client order
- Client responsibilities include timely provision of content, approvals, and feedback
5. Service Level & Support
- Business hours support via ticketing system
- 24/7 Chat Support available
- Response times aligned with agreed SLA
- Uptime guarantee as per hosting SLA
6. Pricing & Payment Terms
Pricing and payment terms are outlined in your signed commercial agreement. This product outline reflects the inclusions related to that agreement.
